American Consumer Opinion Reviews

My interaction with Davi James from customer service was downright awful. I asked him nicely why I only got one survey after signing up, and instead of helping, he just went ahead and canceled my account. This is what he said:

"We have received your request to delete your membership account. It may take up to two weeks for the account to be completely removed. Please ignore any emails you receive during this period."

I never asked for that! These folks are just out to grab your personal info. They’re nothing but a bunch of scammers!

This review gets a big fat zero. I've been on this platform for two years and managed to cash out just once. When I finally reached out to them about my issues and asked to delete my account because of their cookie-cutter replies, they shot me an email with a link. I clicked it, but didn’t enter anything, and out of nowhere, I was disqualified. This nonsense has been going on for two years now. At first, they were decent despite the slow payouts, but now they’re awful and keep disqualifying me without any reason. Seriously, why even send me an email if I’m not qualified for the survey? I really recommend steering clear of this platform.

I really recommend steering clear of this website. I tried logging in with my email and password, but no luck. Plus, the password reset option was a total bust. There's a chance they might be gathering and selling personal data. If my info gets hacked, this site will definitely be on the list for the authorities to check out.

I strongly advise against using this website. I attempted to log in with my email and password, but was unable to do so. Additionally, the password reset feature did not work. There is a possibility that they are collecting and selling personal information. If my information is compromised, this website will certainly be one of the sites that authorities should investigate.

This survey platform was pretty mediocre, providing cheap surveys, mostly under a buck. I had $9 sitting in my account, but sadly, the company didn’t recognize that amount as legitimate. I let them know I wanted my $9, thinking there might be a glitch on their site. I was sure the total was right. But they flat out refused to pay me and didn’t seem interested in finding a solution. I even pointed out that if I earned money from a job and they didn’t pay up, there’d be some serious fallout. To deal with my complaint, they assigned a customer service rep named Amy Fox, who turned out to be shady. She sent some unprofessional emails that just highlighted her lack of competence.

I was really taken aback when the payment showed up in just 2 days. Honestly, I thought it would take around 8-12 weeks.

Having been part of this panel for quite a while, I've seen the rewards and perks take a nosedive. Getting a thorough answer to your questions is a real challenge, and often they’ll just tackle one question while leaving the rest hanging. They rely on Zendesk for member support, but let me tell you, it’s anything but a peaceful experience. When you reach out, patience is key because they frequently have a hard time grasping your issues. Honestly, I can't recommend joining this panel; it's just not worth your time or energy. It's a real shame how much this once-great panel has gone downhill in just a few short years.

After being a member of this panel for many years, I have noticed a decline in the rewards and incentives they offer. It is difficult to receive a complete answer when asking them a question, and sometimes they only respond to one question and ignore any additional inquiries in the same message. They use Zendesk as their member services platform, but I must say that Zendesk is far from being a Zen experience. When contacting them, you need to be patient as they often struggle to understand your concerns. I would strongly advise against joining this panel as it is a waste of time and effort. It is unfortunate that what used to be a promising and enjoyable panel has deteriorated in just a few years.

This survey site has been a real letdown. You can get through nearly the whole survey, just to find out at the last minute that you don't meet the criteria, which means no points for you. I've hit the payment limits before, but their payout system is so sluggish that it just ain't worth my effort.

After I finished around 10 to 15 surveys, I suddenly stopped getting emails. Worried about this, I contacted the support team and got a pretty unclear reply:

"Our records show that you are not an active participant in American Consumer Opinion®. There might be several reasons for this. Your account could have been flagged for some non-compliant behavior, or maybe you registered with a different email. If your info was flagged, it could be for a bunch of reasons.

It appears that your survey or registration details were not valid.

We found that you were not following the Terms and Conditions of the American Consumer Opinion® panel."

Sadly, even after I asked for more details and a clear explanation for why my account was deactivated, they never got back to me.

Funny enough, this all happened right after I hit my first $100 in points.

After I finished around 10 to 15 surveys, I realized the emails just stopped coming in. I contacted the support team and got a pretty vague reply:

"Our records show that you are not an active member of American Consumer Opinion®. There might be several reasons for this. Your account could have been flagged for not following the rules, or maybe you registered with a different email. If your info was flagged, it could be for a bunch of reasons.

Your survey or registration details were found to be invalid.

We found that you weren't following the Terms and Conditions of the American Consumer Opinion® panel."

They never got back to me with any clarification or a clear reason for why my account was deactivated.

Funny enough, this all happened right after I hit my first $100 in points.

After completing approximately 10-15 surveys, I noticed that the emails stopped coming. I reached out to the support team and received a vague response:

"Our records indicate that you are not an active member of American Consumer Opinion®. There could be a few reasons for this. Your account may have been flagged for non-compliant activity, or you may have signed up using a different email address. If your information was flagged, it could be due to various reasons.

Your survey or registration data was found to be invalid.

We discovered that you were not adhering to the Terms and Conditions agreement of the American Consumer Opinion® panel."

They never responded to my requests for clarification or provided a specific reason for deactivating my account.

Interestingly, this occurred right after I had accumulated my first $100 worth of points.

Hey folks, I just signed up for this survey platform about a week back, and I've run into a snag already. They promised me 100 points for finishing a survey that took me roughly half an hour. But guess what? No points showed up in my account. I quickly shot them an email detailing the problem (luckily, I had some screenshots to back me up), but I never got a reply. I really recommend steering clear of this survey site since it seems like a total scam. Watch out, as they might try to mess with your info on this platform. Just a heads up, not every site out there is trustworthy or safe.

I really can't figure out why there are so many problems with payouts. Since 2009, I've been a member and have always gotten my payments on time. Even though I don't get to take as many surveys as I'd prefer, I've stuck with them because I believe they'll keep their word on payments. Plus, unlike a bunch of other survey sites, they don’t make you sign up for offers that lead to a flood of spam emails.

I don't understand why there are so many issues with payouts. I've been a member since 2009 and have received multiple payments, always on time. Although I don't qualify for as many surveys as I would like, I have remained loyal to them because I trust that they will honor their payments. Additionally, unlike many other survey sites, they don't require you to sign up for offers that result in an influx of spam emails.